Returns & Exchanges

At Escape Watersports, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether it's a sizing issue or a change of heart, our team is here to ensure your return process is as smooth as a calm lake.

1

Initiate Your Return

Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Merchandise Authorization (RMA) number.

2

Pack Your Gear

Carefully place the items in their original packaging, ensuring all tags are attached and hardware is included to prevent damage during transit.

3

Ship It Back

Attach the provided shipping label to your package and drop it off at any authorized courier location; we recommend keeping your tracking receipt for peace of mind.

4

Receive Your Refund

Once our warehouse team inspects the returned equipment, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing